You can get a replacement passport card by submitting Form DS-11 at a passport acceptance facility or by applying online through the U.S. Department of State's official website. The card serves as proof of U.S. citizenship and identity for land and sea travel to Canada, Mexico, the Caribbean, and Bermuda.
The U.S. passport card is a wallet-sized alternative to the traditional passport book. It is valid for five years and costs $60 for adults and $30 for children under 16. It cannot be used for international air travel. If your card is lost, stolen, damaged, or expired, you must apply for a replacement using the same process as a first-time application.
Applying for a replacement passport card requires you to appear in person at a designated passport acceptance facility. You cannot mail in your application unless you are renewing a passport book. The process begins with completing Form DS-11, which collects personal details, biographical information, and a photograph.
You must bring original or certified copies of documents proving U.S. citizenship and identity. Acceptable evidence includes a birth certificate, a previous passport, or a naturalization certificate. For identity verification, a driver's license or state ID is typically sufficient. All documents must be in English or accompanied by a certified translation.
After submitting your form and documents, you'll pay the applicable fee. The current cost is $60 for adults and $30 for minors. You'll receive a receipt and a tracking number. Processing times average 8 to 11 weeks, though expedited service is available for an additional $60 fee.
There are two scenarios for replacing a passport card: loss/stolen/damaged card or expiration. Both require the same documentation and form. You cannot replace a card by phone or email. The U.S. Department of State mandates in-person submission to prevent fraud.
| Type of Replacement | Form Required | Fees (Adults) | Processing Time (Standard) | Expedite Option |
|---|---|---|---|---|
| Lost, stolen, or damaged card | DS-11 | $60 | 8-11 weeks | +$60 for 2-3 weeks |
| Expired card | DS-11 | $60 | 8-11 weeks | +$60 for 2-3 weeks |
For applicants under 16, a parent or guardian must accompany them. Minors must provide a birth certificate and a government-issued photo ID for the adult accompanying them. A recent passport-style photo taken within the last six months is mandatory. The photo must show a clear frontal view with a neutral expression and no glasses or hats.
Many people assume they can renew a passport card by mail like a passport book. This is incorrect. Renewal by mail is only permitted for passport books when the applicant's most recent passport was issued within the past 15 years and is undamaged. A passport card cannot be renewed by mail under any circumstances.
A frequent error is using a photo from a smartphone or social media profile. The U.S. Department of State requires a professional-quality photo with a plain white or off-white background. Photos taken with a flash or against a textured wall are rejected. The photo must measure 2x2 inches and show the full face from the top of the forehead to the chin.
Another misunderstanding is confusing the passport card with a passport book. While both serve as travel documents, the card is not valid for international air travel. It is also not accepted for entry into countries outside North America and the Caribbean. If you plan to fly internationally, you must have a passport book.
Consider Jane Doe, a resident of Seattle, Washington. Her passport card was stolen during a trip to Vancouver, Canada. She reported the theft to local police and obtained a copy of the report. Upon returning home, she scheduled an appointment at her local passport office.
Jane brought her birth certificate (original), a valid driver's license, a recent passport photo, and completed Form DS-11. She paid $60 in fees and received a confirmation number. Her application was processed in 10 weeks. She picked up the new card in person and verified the photo and name matched her records.
She later learned that applying online via the State Department's portal reduced wait time by two days compared to walk-in appointments. However, online applications still require in-person submission of documents at a designated facility.
If you're unsure whether you need a replacement or a renewal, contact the National Passport Information Center at 1-877-487-2778. They offer live assistance Monday through Friday, 8 a.m. to 10 p.m. Eastern Time. You can also visit the official U.S. Department of State website for a list of passport acceptance facilities near you.
For those who previously applied for a passport card and want to update their address or name, the process differs. You must submit Form DS-5504, which allows for changes without a full reapplication. This form is not used for lost or expired cards.
While the process may seem daunting, following the steps precisely avoids delays. The U.S. Department of State reports that nearly 90% of passport card replacements are approved within 11 weeks when all documents are correct and the application is complete.
Understanding how to get a replacement passport card ensures timely access to border crossings and travel abroad. Always verify the latest requirements on the official U.S. Department of State site before applying.